Steve Galka the manager is the worst possible individual to run the lagendary place like Hooters where folks come to sosialize drink cold beer and watch sports. He would not allow me in for being too sociable for leaving lots of tips and simply coming to enjoy without disturbing anyone or anything. I leave right behind this place and no longer consume any alcohole still he sets the rules.
After my experience at the Hooters in lawrenceville tonight, I'm sad to say that this establishment is the worst outcome of franchise restaurants. Tonight upon arriving at the establishment to watch the end of whatever sporting event was being televised, my group was greeted by multiple passing waitresses who asked us to "have a seat wherever you like and we will be with you in a minute." It took more than 10 minutes for a waitress to make it to our table and take our drink order. While I would normally understand the wait if the place was crowded but at 10:30 tonight there was a total of 5 table occupied including ourselves. Then after I asked 3 times to two different waitresses for a one of the 6 TV's in my area to be changed to the Clemson Game, a prime time game being broad casted on ABC network and being told each time "the manager will over in just a second to change the game for you" I finally walked over to the front corner where the most of the staff was congregated, I asked my waitress who was speaking to the manager if I could get the game changed. The manager proceeded to walk back to where my group was seated and I asked if one of the two TV's directly in front of me broadcasting the same exact channel at the same viewing angle could be changed to the Clemson game. I was then told that "ahhh I'm sorry man but my friends behind you (as he pointed to the two patrons sitting at the table behind us) are watching the fight I cant change it. After almost an additional 10 minutes he changed a TV mounted above the bar area approximately 25 feet away from me to the game. In the total time elapsed since I first asked the waitress to change the game, I missed 12 minutes of the 3rd quarter and 6 of the 4th. To add to the disaster that was my experience one of our friends waited from 10:52 until 11:17 (yes we did time it because we were already so frustrated with the service) to get another johnny walker black, this included him reminding the waitress 2 times after his initial order. The final straw for me came when as we were proceeding out of the restaraunt I walked over to the same corner where the manager and staff were congregated to speak with the manager about my frustrations with the service we had, and while doing so in mild mannered tone the waitress we had abruptly inturpted me to say "well we changed waitresses so it's not fault!" But then I clarified to say that I had asked the original waitress we had once about the game and the current one who had just interrupted me twice about the game and I still had to go over there to make it happen. After this the manager instead of asking the staff member to not interupt me giving a review for a service based business beconded me to walk to different area of the restaraunt away from waitress so I could continue. All in all I'm dumbfounded by the whole experience and the lack of professionalism, curtesy, and respect by every level employee at the establishment.
I called and complained to the corporate and they stand by the men who doese not stand by of what hooters stands for.
Local sports bar and social place for locals to meet and enjoy their time. Discriminate place too by the way. They have drunks everywhere food is garbage and not friendly. If it wasn't for convinince and would never come here. Shame on you hooters Shame on your managementand shame on your lousy corporation. Place is empty and it's a Sunday football . Hope they close and another friendly sports bar comes in. Until then stay away from this place.
Wings were pretty good, service was average today. 20 wings for the price of 10 is a great deal on Tuesday's though!
I meet a friend at Hooters about every 4 months to catch up on things and just plain chat. We always have Lauren as our server and she is efficient and remembers we order the same meals and drinks every time
The new Smoked Wings are a smashing hit. And Carmen is an awesome server. Totally worth requesting her! Thank you for such great service.
Hooters is a US Bar based in Lawrenceville, New Jersey. Hooters is located at 400 Mercer Mall, Lawrenceville, NJ 08648, USA.
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